Shipping policy
Shipping Policy
We ship all orders from our fulfillment center in China to customers worldwide.
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Processing Time
All custom crystal orders require 1-2 business days for production and quality inspection before shipping.
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Shipping Methods & Delivery Times
- Standard Shipping: 6-12 business days (via Yanwen/4PX)
- Expedited Shipping: 5-8 business days (via YunExpress)
All orders include full tracking information, which will be sent to your email once your package ships.
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Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
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Delivery Notes
- Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
- We are not responsible for delays caused by customs or local postal services.
- Customers are responsible for any import duties or taxes that may apply in their country.
If you have questions about your order status, please contact us at [your email].